Margaret Heffernan, Serial Entrepreneur and CEO
Every other Tuesday, WOMEN AT LIBERTY provides a platform for a variety of voices and resources to develop, encourage, and strengthen women leaders. Today Leadership Tuesdays focuses on the importance of you having your own voice and having "your voice" heard and valued by the organization when your opinion differs from the majority. Why is it important for an organization to value constructive conflict and those who may not always agree with an idea, policy, or a decision held by the majority? In this inspiring and popular Ted Talk, Margaret Heffernan talks about how "good disagreement" is essential to progress and meaningful growth, both for individuals and the organization.
There is a skill in learning how to disagree and use disagreements and constructive conflict to enhance relationships, discover new opportunities, and improve product/services and processes. A certain level of trust and respect must exist for both the organization and individuals within the organization to speak up without fearing retribution. When these core values are within the organization, they help to prevent major problems and disasters. When these elements are not valued within the organization at every level, senior management as well as employees, we suffer events like the GM Ignition Switch Defect or the 1986 NASA Space Shuttle Challenger Disaster.
The best companies know how to value and harness conflict for the betterment of the company and its employees. People with good, fulfilling and long-lasting marriages have also learned this skill.
So what does it take to be able to appreciate constructive conflict? Check out Margaret Heffernan's Ted Talk by clicking here. You will definitely be enlightened. For more information on Leadership Tuesdays or WOMEN AT LIBERTY, click here.
No comments:
Post a Comment